Reference

How desi77 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account — your contact details, payment method choices like bKash, Nagad or Rocket, and session activity.

Account data onlybKash, Nagad, Rocket payment contextYour right to access or deleteNo third-party sellingContact us any time

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Data Handling You Can Actually Verify

We use standard encryption on all pages where your account data travels — registration, login, deposit and withdrawal flows all run over HTTPS. Your bKash, Nagad and Rocket payment references are stored in encrypted fields, separate from your profile data. Account access requires a one-time password sent to your registered phone number if we detect a new device or an unusual login location. You can review the devices linked to your account in your profile settings and remove any you do not recognise.

Encryption in Transit

All data you submit — account details, payment references, session tokens — travels over HTTPS. No plain-text transmission of your personal or wallet data at any point.

Cookie Control

Session cookies keep you logged in; analytics cookies track page performance only. You can block or clear cookies in your browser without losing your account data.

Retention Policy

We keep your data while your account is open. Once you close it, we retain only what local regulations require. Nothing is kept purely for marketing after account closure.

Your Access Rights

Ask us to show you the data we hold, correct an error, or delete your record. Submit the request via live chat or the account help form and we will respond promptly.

What We Collect and Why It Matters

desi77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you register — your name, email address, phone number, and the wallet you use to fund your account. If you deposit via bKash, Nagad or Rocket, we record the transaction reference and amount in taka so we can

1
match it to your account and process withdrawals correctly. We also log device type, browser session data and approximate location to keep your account secure and to detect unusual access patterns. We do not store your full bKash or Nagad PIN — those stay inside your
2
wallet app. Cookies on our site track session state so you stay logged in across pages; you can clear them in your browser settings at any time. We keep your data only as long as your account is active or as required by applicable rules in
3
your jurisdiction. If you close your account, we retain only what we are legally obliged to keep, and nothing more. How long that is depends on local regulations and the nature of the record. We do not sell your personal data to third parties, and we
4
do not share it with advertisers.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH US ABOUT PRIVACY

How to Contact Us on Data Matters

If you want to access your data, request a correction, or ask us to delete your account records, the fastest path is our live chat. You can also reach the privacy team by email or through the account help form. We aim to respond to all data-related requests within a reasonable timeframe. Availability depends on your local law and eligible regions.

Team online

Live Chat

Open the chat widget from any page on desi77 to reach our account support team directly about privacy queries or data access requests.

Email Support

Send your data request or privacy concern to our support email address, found in the footer of desi77. Include your registered phone number for faster matching.

Account Help Form

Log in to your account, go to Account Settings, and use the Help form to submit a data correction or deletion request directly tied to your account record.

Answers to Common Privacy Questions

These are the questions we hear most often about how desi77 handles account data, payment records and your rights as someone whose information we hold. If your question is not here, reach us through live chat or email.

We store your name, phone number, email address and the payment method you register — bKash, Nagad or Rocket. We also log session and device data for security purposes.

No. Your wallet PIN stays inside your bKash or Nagad app. We only record the transaction reference and taka amount to match deposits and withdrawals to your account.

Yes. Submit a deletion request via live chat or the account help form in your settings. We will remove your data except what local regulations require us to retain.

We keep only the records that applicable local rules require us to hold. The exact period depends on the type of record and your jurisdiction. We do not keep data for marketing after closure.

We do not sell or share your personal data with advertisers. We may share data with payment processors like bKash, Nagad or Rocket only to complete your transactions.

Log in and use the account help form, or contact us via live chat. We will confirm the categories of data we hold linked to your registered phone number and account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appdesi77 App InfoAbout Us

How desi77 Handles Your Personal Data

Data Handling You Can Actually Verify

Encryption in Transit

Cookie Control

Retention Policy

Your Access Rights

How to Contact Us on Data Matters

Live Chat

Email Support

Account Help Form

Answers to Common Privacy Questions

01 What personal data does desi77 store when I open an account?

02 Does desi77 store my bKash or Nagad PIN?

03 Can I ask desi77 to delete my account data?

04 How long does desi77 keep my data after I close my account?

05 Does desi77 share my data with advertisers or third parties?

06 How do I find out what data desi77 holds about me?

Privacy Policy

Related pages

Related pages