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What You Agree to When You Use desi77

These terms set out the rules for your desi77 account — how you open it, how payments work through bKash, Nagad, and Rocket, and what we each expect from the arrangement.

Applies to all account activitybKash, Nagad, Rocket coveredJurisdiction-dependent accessAccount held in your own nameSubject to update with notice
desi77 What You Agree to When You Use desi77
TERMS QUERY CHANNELS

How to Reach Us About These Terms

Live Chat Open the chat icon from any page in your account. Our support team can clarify specific clauses, account status, or wallet-related term questions directly in the chat window.
Email Support Send a written query to our support address for anything that needs a documented response — account disputes, term change objections, or wallet verification questions tied to these terms.
Help Centre The Help Centre has plain-language explanations of the most common clauses. Check there first for questions about payment rules, account limits, or what counts as a breach of these terms.
HOW WE HOLD YOUR ACCOUNT

Account Security and Your Rights Under These Terms

One Account Per Person

These terms allow one account per person. Duplicate accounts are flagged during wallet verification — bKash, Nagad and Rocket numbers must match the name on the account.

Payment Records We Keep

We retain transaction records for each bKash, Nagad and Rocket payment linked to your account. You can request a summary through support; records are kept for the period required by applicable rules.

How to Request a Term Change Review

If you believe a term change affects your account unfairly, contact us in writing before continuing to use the account. We will review and respond before the change takes full effect on your wallet activity.

Account Suspension Under These Terms

We may suspend access if we detect a breach of these terms. You will be notified by the contact method on your account. Wallet balances are frozen pending the outcome of any review.

Common Questions About These Terms

Yes. Every deposit and withdrawal through bKash, Nagad or Rocket is governed by these terms. Each payment provider also has its own service conditions, which sit alongside ours.

Access depends on your local law and eligible region. These terms do not override applicable Bangladesh law. You are responsible for confirming that using this account is permitted where you are.

We post the updated terms on this page with the effective date. Continuing to use your account after that date means you accept the revised terms. Check this page periodically for changes.

Contact support through live chat or email with your account details and a clear description of the issue. Disputes are reviewed against the version of the terms in effect at the time of the event.

Your bKash, Nagad or Rocket details are used only to process your payments and verify your account identity. We do not sell or transfer wallet data outside of what is required to operate your account.

Opening duplicate accounts, using another person's wallet, or attempting to manipulate account balances all breach these terms. A breach may result in account suspension and wallet balance review pending investigation.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.